📜 Legal Information

1. Purpose 2. Prices 3. Orders 4. Order Confirmation 5. Payment 6. Returns & Refunds 7. Return Conditions 8. Product Availability 9. Shipping & Delivery 10. Warranty 11. Liability 12. Governing Law 13. Mediation 14. Intellectual Property 15. Personal Data

Article 1 – Purpose

These Terms & Conditions govern the sale of products offered on the website earpads-headphones.com, operated by Passion Du Leggings SAS, located at 422B Chemin du Badaffier, 84700 Sorgues, France.

These terms define the rights and obligations of the parties in the context of online sales made through the website.

By accessing the website and placing an order, the customer acknowledges having read, understood, and accepted these Terms & Conditions without reservation.

The website reserves the right to update these Terms & Conditions at any time. The applicable version is the one in force at the time the order is placed.

Article 2 – Prices

Prices are displayed in U.S. dollars (USD $) and include applicable taxes when required by law.

Shipping is free on all orders unless otherwise stated on the website.

For orders delivered outside the destination country’s standard tax zone, customs duties, import taxes, or local fees may apply depending on local regulations. These charges remain the responsibility of the customer.

Earpads-Headphones.com reserves the right to change prices at any time. However, the price applied to an order is the one displayed at checkout at the time of purchase confirmation.

In the event of an obvious pricing or technical error, the website reserves the right to cancel the order and issue a full refund.

Article 3 – Orders

Orders are placed directly through the website by selecting the desired products and completing the checkout process.

Before confirming the order, the customer has the opportunity to review the details of the purchase and correct any errors.

Earpads-Headphones.com reserves the right to refuse or cancel any order in cases such as:

• Suspected fraud or unauthorized payment
• Abnormal or excessive order quantities
• Payment validation issues
• Technical errors affecting product availability or pricing

In such cases, the customer will be informed and any payment made will be fully refunded.

Article 4 – Order Confirmation

Once the order is placed and payment is validated, the customer will receive a confirmation email summarizing the purchase details.

This email serves as proof of the transaction and includes essential information such as ordered items, total amount, and delivery details.

The sale is considered final once the confirmation email has been sent, subject to product availability and payment validation.

Customers are advised to keep this email for future reference.

Article 5 – Payment

Payments on the website are processed securely via Stripe and PayPal.

All transactions are encrypted and handled through secure payment gateways to protect customer payment information.

The total amount of the order is charged immediately once payment is validated.

If a payment is declined or fails during the transaction process, the order will not be confirmed.

In the event of product unavailability after purchase, the customer will be informed and refunded using the original payment method.

Article 6 – Returns & Refunds

Customers may request a return within 30 calendar days from the date of delivery.

Returns are free of charge and must be initiated by contacting our support team.

Once the returned item has been received and approved, the refund will be issued to the original payment method within 5 business days.

Customers may also request an exchange or store credit where applicable.

Article 7 – Return Conditions

To be eligible for a return, products must be:

• Unused and not installed
• In original packaging
• Complete and in resalable condition
• Accompanied by the order number or proof of purchase

For hygiene reasons, products showing signs of use, wear, installation, or damage may not be eligible for a refund.

Return instructions and a prepaid return label will be provided by our support team after the request is approved.

Article 8 – Product Availability

Products are offered for sale as long as they are visible on the website and within the limits of available stock.

If a product becomes unavailable after an order has been placed, the customer will be informed as soon as possible.

The order may then be cancelled and the customer will receive a full refund using the original payment method.

Article 9 – Shipping & Delivery

Orders are processed within 1–2 business days after payment confirmation.

Estimated delivery time is 5–7 business days after shipment.

Once the order has been dispatched, the customer will receive a tracking number by email.

Delivery times are estimates and may vary due to carrier delays, customs procedures, weather conditions, or other circumstances beyond our control.

Earpads-Headphones.com cannot be held responsible for delays once the parcel has been handed over to the shipping carrier.

Article 10 – Warranty

All products sold on the website benefit from the statutory warranties provided by applicable consumer protection laws.

If a product is defective or does not conform to its description, the customer may contact customer service for assistance.

Requests must be made within a reasonable time after the issue is discovered.

The product may need to be returned or documented with photos before a replacement, exchange, or refund is issued.

Article 11 – Liability

Earpads-Headphones.com cannot be held responsible for damages resulting from improper use of the products sold on the website.

Customers are responsible for verifying compatibility before purchase.

The website shall not be liable for indirect damages such as loss of data, loss of profits, or business interruption.

Article 12 – Governing Law

These Terms & Conditions are governed by French law.

In the event of a dispute, French courts shall have jurisdiction unless otherwise required by mandatory consumer protection regulations.

Article 13 – Mediation

In accordance with consumer protection regulations, customers may use a mediation service in case of dispute.

The designated mediator is: CM2C – Centre de la Médiation de la Consommation de Conciliateurs de Justice.

More information: https://www.cm2c.net/

Article 14 – Intellectual Property

All content on the website, including texts, images, graphics, logos, and design elements, is the exclusive property of Earpads-Headphones.com unless otherwise stated.

Any reproduction, distribution, or use of these elements without prior written authorization is strictly prohibited.

Article 15 – Personal Data

Personal data collected on the website is used solely for order processing, customer support, and service improvement.

Customers have the right to access, modify, or request deletion of their personal data in accordance with applicable data protection laws.

Requests may be sent through our support contact.